Terms and conditions for the Croham hotel


Credit card details will be taken at the time of booking, and verified in the form of a pre authorisation equal to the amount of the first nights stay.

The management reserve the right not to honour bookings in the event of a credit card being declined.

Cancellation policy: If cancelled up to 72 hours before date of arrival, no fee will be charged.

If cancelled later or in the case of a no show, the first night will be charged in full.


Extra bed policy all children under 2 years stay free in the same room.

Nominal charge for cots

All older children or adults are charged GBP 30.00 per night per person for extra beds.

Maximum capacity of extra beds in a room is 1

Maximum capacity of baby cots in a room is 1

Extra beds and cots must be pre booked

Wi-Fi is available in public areas and nominal charges may be applicable.

Complimentary breakfast is included in the room rate

Pets are allowed. Nominal charge may be applicable

The Croham Hotel reserves the right not to give a refund if the reservation is cancelled, amended or the guest fails to check in.

For parties over 6 the hotel requires a deposit of £250.00. This is offset against any damages or any outstanding balances due to the hotel. At the end of the stay this waive will be refunded.

For parties of 6 and above a deposit of 20% of the full amount will be required no later than 5 days before the date of check in.


The person booking the accommodation will be responsible for full payment of room bills. All payments for rooms must be paid before or on arrival in full.

Guest may check in from 12:00

Rooms must be vacated by 11:00

Late check out may be available subject to availability Charges may be applicable.

Add the car parking charge chargeable daily £3.50
Change the time for cancelation to 48hrs prior to arrival
Wifi info (throughout the hotel chargeable
Check in times from 2pm
Check out times 11.00am
Credit card details (equal to the full amount of your stay)

Accepting these terms and conditions is a legally binding contract.